Return Policy :

By purchasing from this Website, you acknowledge and accept these terms and conditions. giantbikeparts.com, the owner of this store, reserves the right to revise these terms and conditions at any time. We reserve the right to reject any order.

Payment Terms and Shipping :

We gladly accept MasterCard, Visa, Discover or American Express credit cards. All products will ship after payment has been approved. We ship most products via Fedex or UPS. Shipping charges may be adjusted at time of shipment. Items shipped by Freight truck are delivered to curb side unless other wise arranged. Buyer may be responsible for additional shipping charges added in by trucking company (check list of extra charges below).

Refunds, Returns, and Prices :

Giantbikeparts.com must give approval for return of merchandise. All Returnable merchandise is subject to a restocking fee. All items to be returned require a Return Authorization Number. Returned merchandise must be in like new condition, and packaged the same way you received the item. Please speak to one of our customer Service Representatives prior to making any return. Custom Products are non refundable. Prices and specifications on our website are subject to change without notice. We reserve the right to correct typographical errors. Freight /shipping charges will be added to all orders. Canceled orders may be subject to a cancellation charge. The design and contents of this website are copyrighted. Returned merchandise is subject to a twenty percent ( 20% ) restocking fee, (not including shipping costs). Shipping cost is not refundable. Buyer is responsible for all shipping charges.

Seller's Limited Liability :

In no event shall seller be liable for consequential, special, incidental, punitive or contingent damages of any nature. In no event shall seller be liable for any interruption of operations, loss of anticipated profits, or injury to business or reputation. The seller's liability is limited to the purchase price.

Additional cost :

There will be an added cost for extra services performed by the Freight Company/Driver such as:

Lift Gate

Hand Truck

Off Loading

Inside Delivery

Calling Prior Delivery

Specified Delivery Time

Arrival Notification

Any action other than street side delivery.

Call Us at (313) 561-2560